Privacy Policy

Last updated: 10 August 2026

1. Who We Are

This website is operated by:

We are the data controller for the personal data collected through this website.

2. What Data We Collect

When you submit the newsletter sign-up form or interest form on this website, we collect:

• Email address (required)
• Name (optional, if provided)

We do not collect payment information, identification documents, or any sensitive personal data through this website.

3. Why We Collect It

We use your data solely to:

• Send you updates about Bansko Mountain Homes — availability, pricing, events and news
• Respond to your enquiry about the project

The legal basis for processing is your consent, given when you submit the form. You can withdraw consent at any time by unsubscribing using the link included in every email we send you.

4. How Long We Keep Your Data

We retain your personal data for a maximum of 24 months from the date you subscribed or last engaged with our communications. After that period your data is deleted from our systems.

You may request deletion at any time — see section 6 below.

5. Who We Share Your Data With

We do not sell, rent or share your personal data with third parties for marketing purposes.

Your data is stored on our own self-hosted newsletter infrastructure (Listmonk), running on a server located in the European Union. We do not use third-party email marketing platforms such as Mailchimp or similar services.

We use Brevo (Sendinblue) solely as an SMTP relay to deliver emails — they transmit messages but do not store your data or use it for their own purposes. Brevo is GDPR-compliant and EU-based.

6. Your Rights

Under GDPR you have the right to:

• Access — request a copy of the data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — ask us to delete your data
• Restriction — ask us to pause processing your data
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interest

7. Cookies & External Resources

This website does not use tracking cookies or analytics services. No cookie consent banner is required.

This site loads web fonts from Google's font service (fonts.googleapis.com). Loading these fonts sends your device's IP address to Google as part of that request. Google's own privacy policy governs how this data is handled.

8. Changes to This Policy

If we make material changes to this policy we will update the "Last updated" date at the top of this page. We recommend checking this page periodically.

9. Contact

For any questions about this privacy policy or your personal data, contact us at:

Or use our contact form to reach us directly.

10. Third-Party Links

This website contains links to external websites, including our partners, WhatsApp and Instagram. We do not control these sites and are not responsible for their content, privacy practices or terms of use. Visiting a linked site is subject to that site's own policies, not this one.

11. Governing Law

This policy is governed by the laws of Bulgaria. Any disputes arising in connection with this policy or your use of this website will be subject to the jurisdiction of the Bulgarian courts.